According to this message, left on March 5th, I was supposed to have received further communication from Verizon Wireless about the complaint I filed with the BBB about their mandatory data service fees for non-smart-phones/data-not-required-to-actually-use-phones. (See the FaceBook page for more info…) Today is day 14, business day 10, and while there may be 45 minutes left of today, I think it’s a safe bet that I won’t be receiving another call in time. Looks like I’ll have to be getting back to the BBB to follow up. Since it is Friday night, I’ll wait until Monday. I suppose there’s a chance I’ll get a call tomorrow, but I won’t hold my breath.
Besides, what are they going to tell me? “I’m sorry, but that’s the way it is, so deal with it.” That seems to be the only message others on the web are getting for their similar efforts.
As a slight correction/clarification to my previous post about Verizon, the message states ‘about 10 days’, and not within ten business days. I did not mention the ‘business’ part before, but in my head I had really made the assumption. Either way, today is at or beyond that limit.